Your chargebacks.
In Safe hands.

Twenty years of payments experience. Powerful technology. One team on your side. Safe App brings them together to collect and enrich evidence, build your response and handle submission—taking the chargeback work off your plate.

Start recovering Book a demo

No setup fee.No subscription.20% success fee.Risk-free.

Connect your existing account

Stripe

Shopify Explore integrations

Recover what’s disputed.
Prevent what you can.

Dispute recovery, done for you.

Disputer gathers and enriches evidence, prepares the response and manages submission and follow-up. Safe takes on the casework while you follow the results.

Explore Disputer

Get ahead of chargebacks.

Explore Stopper’s descriptor monitoring and early-alert workflow. Separate per-alert pricing applies.

Explore Stopper

Connect your account.
We handle the casework.

Connect Safe.

Authorize your supported payment account. Safe manages setup and connects the relevant evidence sources for your business.

Let us run the process.

We pick up disputes, collect the relevant records, build the response and manage submission and follow-up on your behalf.

See what’s happening.

Follow dispute activity and recovery outcomes from your desktop or phone. You stay informed while Safe handles the casework.

See how Safe works

Revenue recovered.
Time back for the business.

AdBuy · Customer-reported$5,000

in chargebacks recovered in the first month, as reported by founder Devyn in his testimonial on Safe.app.

Read the customer context

Sportit Srl · Customer-reported

A move away from manual responses.

Stefano describes replacing manual responses and missed deadlines with an automated recovery workflow, giving his team more time to focus on the business.

Read the published feedback

Individual merchant feedback, not a forecast of your results.

Built around
your business.

Automation handles the process. Payments experience informs the response.

Evidence with the full picture.

Safe brings together relevant payment, order, delivery, usage and customer communication records. We organize the facts around the claim being made.

A team that understands the context.

We learn how you sell, bill and deliver. That business knowledge helps us explain the transaction clearly and identify the evidence that matters.

Learning that continues after a case closes.

Safe reviews historical disputes and outcomes, refines the evidence approach and identifies recurring issues in sales, delivery, billing or support.

20 years

of our founders’ experience across payments, underwriting, risk, fraud, acquiring and issuing-bank work.

Why Safe

A managed service
that fits your business.

EcommerceOrders, delivery and returns SaaS & subscriptionsRecurring billing and account activity Digital products & servicesAccess, delivery and acceptance Travel & hospitalityReservations, stays and cancellations Education & trainingEnrollment, course access and attendance Professional & home servicesAgreements, appointments and completed work Events & ticketingTickets, admissions and event changes B2B & wholesaleOrders, invoices and fulfillment

Multiple stores, brands or enterprise operations?

We handle the work.
You follow it from anywhere.

Stay connected to dispute activity and recovery outcomes through Safe’s mobile apps. You get visibility while our technology and team handle the evidence, responses and submissions.

View on the App Store View on Google Play

Native apps.

Safe is available for iPhone, iPad and Android.

Recovery in view.

Check dispute activity and recovery progress when you’re away from your desk.

The work stays with us.

Mobile visibility does not turn case management into your job.

When you win,
we win.

Disputer has no setup fee or standard monthly subscription. On a won chargeback, our success fee is 20%. On a lost chargeback, it is $0.

20%Disputer success fee on won chargebacks.See pricing

Let Safe take it from here.

Connect your account and put Safe to work on your chargebacks. Have a larger or more complex setup? Talk to our team.